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Issue dated - 28th April 2005

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SmartPartnering in engineering business

The Indian engineering industry is making waves across the globe these days. Manufacturing segments for the first time recorded better growth this year over service sector. There are promising signals towards ever more robust growth and value addition in domestic and export markets covering diverse segments ranging from automotives, aerospace to heavy engineering, capital equipment and many more. This article attempts to explain SmartPartnering as a strategic concept for India Inc.

Act 1, scene 1

A managing director of an Indian garment firm is all euphoria on a contract clinched from the US against stiff competition from Philippines. He speaks to his manufacturing manager to line up all inputs and schedule export in eight weeks flat. He proceeds on his two week summer break in Bahamas, hoping all’s well...

Act 1, scene 2

A manufacturing manager summons a production planning meeting. He finds to his horror that lead time for seam yarns is six weeks; copper revets is available ex-stock but only for a premium of 75 per cent on price, a prospect he can ill-afford; regular price delivery is six to eight weeks; there is pongal holidays coming up and his supervisor has just agreed to give one week leave for his recalcitrant workers to visit native village. There is no way eight weeks commitment can be met!

Act 2, scene 1

A fruit processor company from Zurich wants to source Tottapuri mango pulp; quality is good but packaging is not acceptable in 1 kg drums. He wants aseptically sealed stackable square carbouys. The deal is about to fall apart and likely to go to a Vietnamese company.

No, I have no intention to cut and paste the English bard in an Indian biz scenario, all the same such experiences are all too familiar to Indian businessmen. So many commitments regularly fall apart as illustrated above due to factors that are typical to our country thanks to supply failures, infrastructure inadequacies, operating mindsets, not to mention establishment bureaucracy in our country.

There are indications of change but those changes are bringing in miniscule effects. On an average, the situation in India is far from satisfactory if one benchmarks developed countries’ standards. Surely there is nothing to prescribe one-remedy-cure-all. The changes in age-old practices can only be gradual.

Having said that it is well worth trying SmartPartnering as a means to improve business environment and operations in India in order to compete in the global market. Quite recently, there was a media blitzkreig by a well known Bangalore based pharma firm placating ‘Partnering’ as a means to succeed in the global arena. Essentially, it means leveraging manufacturing and R&D infrastructure in strategic locales to deal out economies of scale in production batch after batch resulting in value proposition to customer (or consumer) as well as marketeer. In the engineering industry, it is a small recombinant version of the same concept - we call it SmartPartnering.

What is SmartPartnering

‘Smart’ prefix was first time coined in a hybrid expression by the fast food giants Yum brands (in their earlier avathar Tricon) who owns KFC and Pizza Hut. Their expression “SmartSourcing” represented materials procurement, supply chain and logistics management departments as a composite entity to act right for sourcing raw materials, consumables and hardware to run restaurants profitably.

Likewise, SmartPartnering is a strata above plain business partnering — it is seamless working in chosen areas of strength by business firms that may seemingly operate even in intensely competitive fields. In the 1980s and 90s several firms like IBM-Microsoft, Nasa-Boeing, Lockheed-Mitsubishi amongst others have adopted SmartPartnering. Nearer home candidates like Shanti Gears and Bonfiglioli have adopted SmartPartnering for business growth notwithstanding the fact they have several products in their basket competing for shelf space in marketplace and mind space within buyers. Let us examine some areas of relevance.

SmartPartnering for components

In the context of Indian engineering industry we must recognise one fundamental reality — all the products among engineering goods (inherently sophisticated) are put to very demanding duty conditions in a unique way. Weather conditions are extreme in India unlike EU countries enjoying moderate climate. Further very high usage levels compounds the demands on performance due highly populated regions.

(To be concluded)

The writer is with TurbuLens Technologies, Bangalore. E-mail: info@turbulens.biz

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